After this module, you’ll know how to manage and communicate with your staff.

Introduction: Building a Strong Crew

Video: Chaos At Sonny's Jams

Reflection: Why did this go wrong?

Focus: Clear Roles & Expectations

Practice: Roles at Sonny’s Jams

Video: Dream Team at the Festival

Focus: Delegating Effectively

Reflection: What tasks should I delegate?

Focus: Daily Routines & Operations

Power Skill: Team Communication

Reflection: My Team’s Communication

Check Yourself

Achievement: Confident Leader!

Chapter 5: Managing People

After this module, you’ll know how to plan and budget to grow your business.

Introduction: Planning Longer Voyages

Video: Growing Business, Growing Costs

Reflection: What does “growth” mean for my business?

Focus: Choosing What to Grow

Practice: Budgeting for Upgrades

Focus: Forecasting Profit

Video: Sonny's Growth Plan

Practice: Sonny's Growth Plan

Reflection: My Growth Plan

Achievement: Growth-Ready!

Chapter 6: Planning for Growth

Growing My Business is the third course in the Practical Business Skills series. It teaches how to operate and grow your business via a story of Sonny, a young Cook Islander, who is trying to grow his jam business.

Practical Business Skills: Growing My Business

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Practical Business Skills: Growing My Business

Iana Galai

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What you will learn

Define clear roles and routines so helpers know exactly what to do each day.

Delegate and train helpers effectively using simple instructions and task guides.

Maintain product quality and smooth operations with basic checklists and scheduling.

Choose realistic growth steps by understanding costs, upgrades, and what the business can handle.

Plan for growth safely by budgeting upgrades and forecasting future sales and stock needs.

Course content

This Course Includes